FigoAI MCP Server Guide

The FigoAI Remote MCP (Model Context Protocol) Server provides a set of tools that Large Language Models (LLMs) like Claude and OpenAI can use to perform specific, real-world actions. By connecting an AI model to this MCP server, you enable it to take sales orders and customer inquiries directly within a conversation in your AI Chatbot or Agents.

Authentication & Server URL

To use the MCP server, you must authenticate using your unique Company ID.

1. Find Your Company ID

Navigate to the Settings section.

Copy your Company ID from the settings page.

2. Prepare the Server URL

The base URL for the server is:

https://mcp.figolabs.ai/sse?x-company-id=

You will need to append your Company ID to this URL in the configuration step below.

Available Tools

The server currently exposes two primary tools for customer interaction. The AI model should be instructed to collect all required information from the user before calling a tool.

Tool: `take_sales_order`

This tool is used to capture and process a customer's sales order.

Description: "Take and process customer purchase / sales orders. Ask for full name ➜ email ➜ mobile ➜ delivery address ➜ order details; only invoke the tool (take_sales_order) after every field is collected."

Parameters:

fullname (string, required): Full name of the user.

emailaddress (string, required): A valid email address (e.g., example@domain.com).

mobilephone (string, required): Mobile phone number; include the country code if possible.

deliveryaddress (string, required): The physical delivery address (max 120 characters).

orderdescription (string, required): A detailed list of items and their quantities (max 500 characters).

Tool: `take_inquiry`

This tool is used to collect inquiries, feedback, or messages from customers.

Description: "Collect customer inquiries/feedback. Ask sequentially for: full name ➜ email ➜ mobile ➜ message. Invoke the tool (take_inquiry) only after every field is gathered."

Parameters:

fullname (string, required): The user's full name (first and last).

emailaddress (string, required): A valid user email address.

mobilephone (string, required): The user's mobile phone number.

message (string, required): The detailed inquiry or feedback from the user (max 4000 characters).

How to Configure Claude Desktop

This developer method involves editing the application's configuration file directly to integrate the FigoAI MCP Server. ⚙️

Access Developer Configuration

In the Claude Desktop application, navigate to the top menu bar.

Click Settings > Developer > Edit Config. This will open the claude_desktop_config.json file in your default text editor.

Update the Configuration File

In the JSON file, locate the mcpServers object. If it doesn't exist, you'll need to add the entire block.

Add the following configuration for the FigoAI server.

Important: Replace <company-id> with your actual Company ID you copied from the FigoAI settings page.

{
  "mcpServers": {
    "figoai-mcp": {
      "command": "npx",
      "args": [
        "mcp-remote",
        "https://mcp.figolabs.ai/sse?x-company-id=<company-id>"
      ]
    }
  }
}

Save and Restart

Save the changes to the claude_desktop_config.json file and close the text editor.

Completely quit and restart the Claude Desktop application for the changes to take effect.

Claude is now configured to use your FigoAI tools. You can test the integration by starting a new conversation and asking it to "place an order" or "take an inquiry." ✨

Authentication & Server URL#

1. Find Your Company ID#

2. Prepare the Server URL#

Available Tools#

Tool: take_sales_order#

Tool: take_inquiry#