ZohoReceiveMessageRequest

{
    "payload": {
        "modifiedTime": "2019-08-24T14:15:22Z",
        "subCategory": null,
        "statusType": "string",
        "subject": "string",
        "departmentId": "string",
        "dueDate": null,
        "channel": "string",
        "content": "string",
        "direction": "string",
        "onholdTime": null,
        "language": null,
        "source": null,
        "resolution": null,
        "sharedDepartments": [
            null
        ],
        "closedTime": null,
        "approvalCount": "string",
        "isOverDue": true,
        "isTrashed": true,
        "contact": {
            "firstName": "string",
            "lastName": "string",
            "phone": "string",
            "mobile": null,
            "id": "string",
            "isSpam": true,
            "type": null,
            "email": "string",
            "account": null
        },
        "createdTime": "2019-08-24T14:15:22Z",
        "id": "string",
        "isResponseOverdue": true,
        "firstThread": null,
        "customerResponseTime": "2019-08-24T14:15:22Z",
        "productId": null,
        "contactId": "string",
        "threadCount": "string",
        "secondaryContacts": [
            null
        ],
        "priority": null,
        "classification": null,
        "commentCount": "string",
        "accountId": null,
        "taskCount": "string",
        "phone": "string",
        "webUrl": "string",
        "isSpam": true,
        "assignee": {
            "photoURL": "string",
            "firstName": "string",
            "lastName": "string",
            "id": "string",
            "email": "string"
        },
        "lastActivityTime": "2019-08-24T14:15:22Z",
        "status": "string",
        "entitySkills": [
            null
        ],
        "ticketNumber": "string",
        "sentiment": null,
        "customFields": {
            "severityPercentage": "string",
            "dateofPurchase": "2019-08-24T14:15:22Z",
            "url": "string"
        },
        "isArchived": true,
        "description": "string",
        "timeEntryCount": "string",
        "channelRelatedInfo": null,
        "responseDueDate": null,
        "isDeleted": true,
        "modifiedBy": "string",
        "followerCount": "string",
        "email": "string",
        "layoutDetails": {
            "id": "string",
            "layoutName": "string"
        },
        "channelCode": null,
        "cf": {
            "cf_url": "string",
            "cf_severityPercentage": "string",
            "cf_dateofPurchase": "2019-08-24T14:15:22Z"
        },
        "isFollowing": true,
        "assigneeId": "string",
        "layoutId": "string",
        "createdBy": "string",
        "teamId": null,
        "tagCount": "string",
        "isEscalated": true,
        "attachmentCount": "string",
        "category": "string",
        "descAttachments": [
            {
                "size": "string",
                "name": "string",
                "href": "string",
                "id": "string"
            }
        ]
    },
    "eventTime": "string",
    "eventType": "string",
    "orgId": "string"
}